UX & Product Design — 20+ Years

Product design leadership for devices people trust with their hands.

From surgical robotics to smart kitchen appliances — I lead UX and product design for medical devices, consumer hardware, and the regulated, high-stakes interfaces in between.

Senior UX Designer, DePuy Synthes (J&J MedTech) Head of R&D, Cambridge Sleep Sciences UX Design Consultant, SharkNinja ISO 13485-aligned process MA Industrial Design, Loughborough

What I do

Design leadership across physical and digital products — plus a specific service born out of solving it for real, at scale.

Service

UX & Product Design

End-to-end design leadership for physical and digital products — research, information architecture, interface design, and the judgment calls in between. Comfortable in regulated, high-stakes environments.

From concept through to developer handover
Service

UX Consultancy & Training

Advisory work for teams building complex or regulated products, informed by ISO 13485-aligned process. Also available for UX design lecturing and workshops.

Audits, advisory & university lecturing
Flagship service

Design Systems

Built from scratch to fix a real, recurring problem — designers hopping between products and landing on a different blue every time. I work with companies and clients across MedTech, Consumer Electronics, and Digital Services who need the same thing: foundation audits, atomic system architecture, cross-brand governance, and team handover.

Selected work

Three companies, three very different products — one way of thinking about interfaces people rely on.

I think of this service like a meal prepared by a Michelin-starred chef: the user shouldn't need to touch the ingredients or the method. What they can do is choose what suits their taste. On information architecture — DePuy Synthes, Tangram case study

About

I've been a product designer since "product" meant something you could hold — injection moulded, machined, put on a shelf. I still design and make furniture for pleasure. Professionally, over twenty years, I've moved from physical product design into UX — and now work across both, because the best hardware experiences need each to be designed with the other in mind.

I'm an empathy-driven, research-led designer. That's not a slogan — it means every interface I ship has been through real usability and human factors thinking before it reaches a surgeon, a home cook, or a patient.

UX Design Consultant
SharkNinja — Current
Head of R&D
Cambridge Sleep Sciences
Senior UX Designer
DePuy Synthes — Johnson & Johnson MedTech
UX & Digital Transformation
Care Quality Commission · HM Revenue & Customs